The fish travel in plastic bags with clean water and pure oxygen. They are then placed in a Styrofoam insulation container which is protected by a cardboard box. We can also use heat or ice packs depending on the season. The fish can easily remain this way for over 48 hours. Because we want to make sure they arrive feeling strong, we ask that you be present when they are delivered to you. You should also plan for some time to place them in their new aquarium. Rest assured that all happy swimmers fly business class ;-)
We ship on Monday, Tuesday or Wednesday. The cut off time is Friday 6:00pm. All the orders placed will be purged over the weekend and ready to ship starting Monday. Your order will be shipped in the order it is received. A tracking number will be emailed to you.
Yes, we accept Visa, Mastercard, Discover and American Express. Since we deal exclusively with Paypal, you have to go through them via the shopping cart. They will accept all these cards for us and you do not need to have or to open a Paypal account.
The size is an approximation. The average size of the fish you will receive may be slightly smaller (or larger) than what is advertised on our website. Within a few weeks in your tank, they should all exceed this size.
Absolutely, feel free to use, share, copy, distribute, or transmit the pictures for commercial or non-commercial use. All pictures taken from this website should not be modified. Please, do not remove the bioAquatiX watermark from the pictures.
We take care of the entire process ourselves. We control every aspect of the breeding, spawning, and growth. We aspire to provide you the highest quality of fish: strong, vigorous and colorful. We are careful in selecting our breeders and always try to minimize inbreeding.
We use all natural food for our fish. We do not use chemicals or hormones to enhance color. All our fish are spawned using proprietary techniques we have developed over the years.